Patient Access

Patient Access is often the first experience a patient has with hospital associates. It begins a process that can either be focused on a positive patient experience, or it can be a frustrating experience filled with waiting, forms, transfers, and more waiting.

Symptoms of Broken Patient Access Process:

• Long Patient Wait Times
• Long Processing Times
• Lost Orders
• Denials due to missing authorization
• Few upfront collection dollars
• Inadequate pre-registration

Our Solutions:

• Patient Access Kaizen Event
• ScoreLogix
  • - Quantify the contribution of Patient Access to cash leakage
  • - Provide the foundation and data for continuous improvement
• DocumentLogix
  • - Centralized fax number
  • - Physician order management
  • - Up and running in 48 hours
• Revenue Cycle Academy