Healthcare Excellence Institute

Training


Revenue Cycle Academy

The Revenue Cycle Academy is focused training geared towards revenue cycle associates, team leaders, and managers. It is an intensive 5-day course that incorporates Lean, Six Sigma, and Toyota Production Systems methodologies specifically towards the revenue cycle process.

Revenue Cycle Academy Curriculum:

  • Lean Healthcare Philosophy
  • Six Sigma Applied to the Revenue Cycle
  • Toyota Production Systems
  • Root Cause and Corrective Action
  • Process Observation Techniques
  • Process Failure Modes
  • Pareto Analysis
  • Shift Briefing Training
  • Management by Fact

Requirements

We strongly recommend having ScoreLogix™ implemented prior to the beginning an Academy as the training is heavily based in Root Cause and Corrective Action. ScoreLogix™provides the performance measurement system that ultimately helps create an open and transparent revenue cycle operation.

What is Management by Fact (MBF)?

Management by fact is a method we employ to create a sustainable improvement platform. We teach your leaders how to set a quantifiable goal and do root cause and corrective action analysis to work towards achieving that goal.

What are the Benefits?

Investing in training in associates is the way to develop and retain valuable revenue cycle assets. The Revenue Cycle Academy will transform how managers solve problems, perform root cause analysis, and aid them to go beyond managing at the transactional level into addressing process issues.

Assuming the organization uses ScoreLogix™ to measure revenue cycle performance, dedicated time will be spent training on the application of metrics standards to management.



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21045 N. 9th Place
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Phoenix, AZ 85024
623-208-7280
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