The Revenue Cycle Academy is focused training geared towards revenue cycle associates, team leaders, and managers. It is an intensive 5-day course that incorporates Lean, Six Sigma, and Toyota Production Systems methodologies specifically towards the revenue cycle process.
We strongly recommend having ScoreLogix™ implemented prior to the beginning an Academy as the training is heavily based in Root Cause and Corrective Action. ScoreLogix™provides the performance measurement system that ultimately helps create an open and transparent revenue cycle operation.
Investing in training in associates is the way to develop and retain valuable revenue cycle assets. The Revenue Cycle Academy will transform how managers solve problems, perform root cause analysis, and aid them to go beyond managing at the transactional level into addressing process issues.
Assuming the organization uses ScoreLogix™ to measure revenue cycle performance, dedicated time will be spent training on the application of metrics standards to management.