Healthcare Excellence Institute

HEI's Logix™ Technology Suite

ScoreLogix

Performance Measurement, No Accounting Effects
New Generation Revenue Cycle Scorecard

Accurate and precise measurements are the cornerstone for improving revenue cycle performance. Leaders can no longer afford the poor measurement systems of the past if they want to glean every dollar out of the revenue cycle. Days in A/R, cash, and cash as a percent of net are simply not operational metrics because they are heavily weighted towards accounting decisions, historic performance, volume and payer mix among other things. Making matters worse they do not provide the precise information that is required to systematically and continuously improve the revenue cycle.

  • Days in A/R is heavily influenced by bad debt decisions
  • Cash is heavily dependent on volume and payer mix
  • Cash as a percent of net is a self fulfilling prophecy with bad debt reserve subtracted from the equation. 103% cash as percent of net is simply impossible.

ScoreLogix offers a unique approach to revenue cycle performance measurement by:

  • Utilizing 84 patent pending operational revenue cycle metrics for PFS, HIM, and Patient Access
  • Allowing for "apples to apples" comparison across different systems, hospitals, teams, functions, service areas, volumes, and payer mix
  • Bypassing the accounting effects of traditional metrics and providing precise measurement of revenue cycle performance
  • Facilitating root cause and corrective action with easy account auditing
  • Determining failure modes and leakage points
  • Offering complete transparency of operational performance
  • Quantifying monthly revenue cycle cash leakage, at every level in the organization
  • Isolating the revenue cycle from other factors impacting traditional metrics

ScoreLogix also allows leaders to easily set up a fair Pay for Performance Plan in the revenue cycle.

Click Here to read how North Kansas City Hospital used ScoreLogix to set up a Pay for Performance Plan

Want to see how your Revenue Cycle stacks up?

With some of the best revenue cycles in the country running ScoreLogix, we have the unique ability to benchmark your revenue cycle against the very best in the industry. See your overall performance benchmark and where the opportunities still exist.

What is ScoreLogix?

ScoreLogix is a new generation revenue cycle scorecard delivered in an ASP model.

What's an ASP model?

An ASP, or Application Service Provider, is a model that provides many advantages:

  • IT support burden is put on the provider (us), not the client
  • Minimal internal IT strain
  • Integrates will all major host systems
  • Easy conversions, upgrades are always included
  • Available anytime through our secure portal
  • Minimizes downtimes
  • Set-up time is quick
  • Designed with the customer in mind

What makes ScoreLogix different?

  • Operational performance metrics, no accounting effects
  • Precise account failures and audit lists to understand missed opportunities
  • Quantify cash leakage every month
  • Ability to compare and benchmark against award winning organizations
  • Allows root cause and corrective action
  • Who can benefit from ScoreLogix?

    Any leader who needs a systemic method for getting more from the revenue cycle and understands the limitations of traditional metrics can benefit from ScoreLogix and its unique approach to revenue cycle measurement. From the time rushed executive to an account level associate, ScoreLogix can help do the job more effectively and provide unparalleled organizational transparency. Here are some examples:

    • CFO: Quickly assess monthly performance across multiple hospitals, predict future performance and cash flows, quantify monthly cash leakage, prioritize areas of maximum cash leakage
    • VP/Director Revenue Cycle: Create a pay for performance plan for all revenue cycle associates
    • Managers: Monitor teams' performance, determine root cause of process failures and account rollovers
    • Associates: Learn from account audits, add input to improve processes, understand how work quality affects metrics

    Why was ScoreLogix created?

    ScoreLogix was created because our analysis proved that traditional metrics are simply too noisy to accurately and precisely determine revenue cycle performance. We wanted to wipe the slate clean of pre-conceived notions on how revenue cycles are measured and create a new method that reflects the precision needed to be a successful healthcare provider in today's market.

    How was ScoreLogix created?

    ScoreLogix never started out through the paradigm of traditional healthcare software. It was designed from the very first line of code by a team of:

    • Process and Measurement Engineers
    • Lean Six Sigma Experts
    • Applied Statisticians
    • Experienced .NET Developers
    • Top healthcare executives

    Together, this team created a group of 12 core metrics, along with 62 secondary metrics that measures a revenue cycle's performance to the strictest, most stringent standards available in healthcare today and allows leaders to know where to look for more cash!

    Find out why traditional metrics don't work.

    Read How North Kansas City Hospital Uses ScoreLogix

    CaseStudy
    "We're very happy with ScoreLogix. Not only can we see our missed opportunities, but we're able to drill down into them and analyze them in depth."
    Kelli Schroeder
    Manager Patient Accounts
    North Kansas City Hospital
    Full Name

    Email Address

    Comments

     

    Training

    Technology

    Success Stories

    Contact Us

    Solutions

    Departments

    1523 W. Whispering Wind Dr
    Suite 150
    Phoenix, AZ 85085
    623-208-7280
    News | Careers | Secure Login
    © 2012 Healthcare Excellence Institute. All Rights Reserved.